About Us
Best Paid Hosting is an online hosting store. It sells shared, semi-dedicated, VPS and dedicated hosting, along with domain names and SSL certificates, and every plan is managed from the same control panel.
The store runs on the ResellersPanel platform, which supplies the servers, data centers, control panel and support team behind every plan. That is also why support asks for the store ID when you call: it tells them which store you bought from.
Plans and pricing
Shared hosting starts at $3.95 a month and comes with a 30-day free trial that needs no credit card. The step up from there is semi-dedicated, then VPS and dedicated servers, and the plan overview lists every tier with current prices.
One control panel
Every plan is managed in Hepsia, which handles files, databases, email, domains and one-click application installs from one login. Hepsia is not cPanel, so if you have used cPanel elsewhere, try the live demo before you buy, or read how the two compare.
Where your site is hosted
You choose the data center when you order. Shared hosting is offered in Chicago (United States), Coventry (United Kingdom), Sydney (Australia), Pori (Finland) and Sofia (Bulgaria). Pick the one closest to the people you expect to visit your site.
Commitments in writing
The Service Level Guarantee sets out the 99.9% network uptime commitment, a reply to technical support tickets within 60 minutes, and the 30-day money-back period, along with the exclusions that apply to each.
Getting help
Support tickets are answered around the clock, every day of the year.
Support runs through the ticketing system in your control panel, and there are published phone numbers for US +1-855-211-0932, UK +44-20-3695-1294, AU +61-2-8417-2372. Quote the store id, (ID:89755), when you call. The customer support page covers what to use when.